Privacy Policy

This Privacy Policy describes how Pane Technologies, Inc. (“Pane,” “we,” “us,” or “our”) collects, uses, and shares information when you visit pane.tech (the “Site”). By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

The Site is a marketing website for Pane's business. We do not sell products or services directly through the Site. To inquire about Pane's products, please request a demo.

Questions? Contact us at privacy@pane.tech or Pane Technologies, Inc., 5730 MacArthur Blvd NW, Washington, DC 20016.

1. Information We Collect

1.1 Information You Provide

When you interact with the Site, we may collect information you voluntarily provide, including:

• Demo requests: If you click a “Request a Demo” button or similar call to action, you are redirected to a Calendly scheduling page. When you schedule a demo through Calendly, you provide your name, email address, company, and any notes or meeting context you choose to share. Calendly collects this information directly and shares it with us as part of the booking.
• Email and other correspondence: If you contact us by email (for example, at privacy@pane.tech or legal@pane.tech), we receive the content of your message, your email address, and any other information you choose to include.

1.2 Information We Collect Automatically

When you visit the Site, we automatically collect certain information, including:

• Log data: IP address, browser type and version, operating system, referring URL, pages visited, timestamps, and session duration. This data is logged by our hosting provider (Vercel) for operational, security, and abuse-prevention purposes.
• Device information: device type, screen resolution, and browser language settings.
• Usage data: pages viewed and basic interaction events.

1.3 Cookies and Similar Technologies

The Site uses a small set of cookies and similar technologies. See Section 6 for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to demo requests and other inquiries.
• Schedule and confirm meetings through Calendly.
• Operate, maintain, and secure the Site.
• Understand how visitors use the Site and improve its content and performance.
• Comply with legal obligations and enforce our Terms of Service.
• Prevent fraud and protect the security of the Site and its visitors.

We do not use your personal information to make automated decisions that produce legal or similarly significant effects about you.

3. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who help us operate the Site:

• Vercel (vercel.com): hosts the Site and delivers content globally. Vercel receives server-log data (including IP address and request metadata) as part of hosting the Site.
• Calendly (calendly.com): provides demo scheduling. When you book a demo through Calendly, Calendly receives the information you submit through its form and shares the booking details with us.

Each of these providers processes your data under its own terms and privacy policy, subject to data processing agreements with us where required by law.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or lawful government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Pane, our customers, our visitors, or the public.

3.3 Business Transfers

If Pane is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred to the successor entity. We will notify you by a prominent notice on the Site before your information becomes subject to a materially different privacy policy.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

• Demo request and correspondence records: retained for as long as reasonably necessary to respond to your inquiry, follow up on a potential business relationship, or fulfill legal and record-keeping obligations.
• Server logs: retained by our hosting provider for up to 90 days for security and operational purposes.

We may retain anonymized or aggregated data indefinitely for analytical and product-improvement purposes.

5. Your Rights and Choices

5.1 Access, Correction, and Deletion

You may request access to, correction of, or deletion of the personal information we hold about you by contacting privacy@pane.tech. We will respond to verified requests within 30 days, subject to applicable legal and record-keeping exceptions.

5.2 Opt-Out of Marketing Communications

If you receive marketing or outreach emails from Pane, each email will include an unsubscribe link. You may also opt out by emailing privacy@pane.tech.

5.3 Data Portability

You may request a copy of the personal information we hold about you in a structured, machine-readable format by contacting privacy@pane.tech. We will respond within 30 days.

6. Cookies and Tracking Technologies

The Site uses cookies and similar technologies sparingly, limited to strictly necessary cookies required for the Site to function correctly. You cannot opt out of these cookies while using the Site.

We do not use cookies for cross-site targeted advertising. We do not share cookie data with advertising networks.

7. Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. Specific measures include:

• All data transmitted to and from the Site is encrypted via TLS/HTTPS.
• Access to backend systems is restricted to authorized personnel and protected by modern authentication controls.

No security measure is perfect. By using the Site, you acknowledge that you provide your information at your own risk.

8. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact privacy@pane.tech and we will promptly delete the information.

9. Notice for California Residents (CCPA/CPRA)

9.1 Categories of Personal Information Collected

In the prior 12 months, we have collected the following categories of personal information: identifiers (name, email address, IP address); commercial information (demo booking records); internet or other electronic network activity (browsing data, page-view events); and professional information you choose to share in connection with a demo request (for example, company name and role).

9.2 No Sale or Sharing of Personal Information

Pane does not sell your personal information, and we do not share your personal information with third parties for cross-context behavioral advertising purposes.

9.3 Your California Rights

Subject to applicable law, you have the right to: (a) know what personal information we have collected about you; (b) request deletion of your personal information; (c) correct inaccurate personal information; (d) opt out of any future sale or sharing of your personal information; and (e) not be discriminated against for exercising your rights. To exercise these rights, contact us at privacy@pane.tech. We will respond within 45 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and post a prominent notice on the Site. Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

11. Contact

Email: privacy@pane.tech
Mail: Pane Technologies, Inc., 5730 MacArthur Blvd NW, Washington, DC 20016

We will respond to all inquiries within 30 days.