Terms of Service

Please read these Terms of Service (“Terms”) carefully before using pane.tech (the “Site”). By using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

The Site is operated by Pane Technologies, Inc., a Delaware corporation (“Pane,” “we,” “us,” or “our”). Our principal place of business is 5730 MacArthur Blvd NW, Washington, DC 20016.

1. Description of the Site

The Site is a marketing website for Pane. It provides information about Pane, our products, and our customers, and allows visitors to request a product demonstration. No paid products or services are sold or delivered through the Site. Any commercial relationship between you and Pane is governed by a separate written agreement (for example, a master services agreement, order form, or subscription agreement), not by these Terms.

2. No Services Offered Through This Site

The Site does not offer user accounts, paid subscriptions, downloadable reports, or any transactional services. Buttons or links that invite you to “Request a Demo” redirect to a third-party scheduling tool (Calendly); scheduling a demo is not itself a purchase, account creation, or binding commitment between you and Pane.

3. Intellectual Property

All content on the Site, including text, graphics, layouts, marketing copy, logos, product descriptions, design elements, software, and documentation, is the property of Pane Technologies, Inc. or its licensors, and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal, research, or professional evaluation purposes. This license does not permit you to:

• Reproduce, republish, or redistribute substantial portions of the Site's content.
• Scrape, harvest, or systematically extract content from the Site using automated tools without our prior written consent.
• Modify, reverse engineer, or create derivative works from the Site's content or design.
• Use any Pane trademark, logo, or brand element without our prior written consent.

4. Acceptable Use

You agree to use the Site only for lawful purposes. You agree not to:

• Use automated tools (bots, scrapers, crawlers) to access or download content from the Site without our prior written consent.
• Attempt to gain unauthorized access to any portion of the Site or its underlying systems.
• Introduce malicious code, viruses, or other harmful components into the Site.
• Use the Site in any manner that violates applicable law or infringes the rights of any third party.
• Interfere with or disrupt the Site or its availability to others.

We reserve the right to block access to the Site, or to take other appropriate action, if we determine that you have violated these acceptable-use provisions.

5. Third-Party Services

• Vercel (vercel.com): hosts and delivers the Site.
• Calendly (calendly.com): provides demo scheduling. When you click “Request a Demo,” you are directed to Calendly, and your scheduling interaction is governed by Calendly's terms and privacy policy.

Pane is not responsible for the practices, content, or availability of any third-party service.

6. Disclaimer of Warranties

THE SITE AND ALL CONTENT AND MATERIALS ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PANE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, COMPLETENESS, TIMELINESS, AND NON-INFRINGEMENT.

PANE DOES NOT WARRANT THAT: (A) THE SITE WILL BE AVAILABLE WITHOUT INTERRUPTION OR ERROR; (B) CONTENT ON THE SITE WILL BE COMPLETE, ACCURATE, OR CURRENT; OR (C) THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Marketing content on the Site (including product descriptions, customer references, stat figures, and case studies) is provided for informational purposes only. Nothing on the Site constitutes an offer to sell, a solicitation to buy, or a binding commitment. All commercial terms — including pricing, coverage, service levels, and deliverables — are set forth in a separate written agreement with Pane.

7. No Legal, Professional, or Business Advice

Nothing on the Site constitutes legal advice, regulatory guidance, investment advice, underwriting advice, or any other professional advice. If you need legal, regulatory, financial, or compliance guidance, consult a qualified professional.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PANE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, EVEN IF PANE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PANE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE EXCEED FIFTY DOLLARS ($50.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, PANE'S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk and are a fundamental element of the basis of the bargain between you and Pane.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pane, its officers, directors, employees, affiliates, and service providers from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any applicable law or the rights of any third party.

10. Dispute Resolution; Arbitration; Class Action Waiver

10.1 Informal Resolution

Before filing any formal legal claim, you agree to contact us at legal@pane.tech and describe the dispute. We will try to resolve the dispute informally within 30 days. If we cannot, either party may proceed to arbitration as set forth below.

10.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Site that is not resolved informally will be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except as modified herein. The arbitration will be conducted by a single arbitrator. The seat of arbitration will be Washington, DC.

Arbitration is less formal than a lawsuit in court. There is no judge or jury. Discovery is more limited. Court review of an arbitration award is limited. However, an arbitrator can award the same damages and relief as a court (including injunctive and declaratory relief and statutory damages).

10.3 Class Action Waiver

YOU AND PANE EACH AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in the state or federal courts located in Delaware to protect intellectual property rights or confidential information. Nothing in this Section limits your right to file a complaint with applicable government agencies.

10.5 Opt-Out

You may opt out of arbitration by sending written notice to legal@pane.tech within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Delaware.

11. Governing Law

These Terms are governed by the laws of the State of Delaware and the laws of the United States applicable therein, without regard to conflict-of-laws principles. For any claim not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and, for material changes, post a prominent notice on the Site. Your continued use of the Site after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, stop using the Site.

13. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Pane regarding the Site and supersede all prior agreements or understandings. For any commercial relationship between you and Pane, a separate written agreement will govern and will take precedence over these Terms to the extent of any conflict.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

No Waiver. Our failure to enforce any provision of these Terms will not constitute a waiver of our right to enforce it in the future.

Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without your consent in connection with a merger, acquisition, or sale of substantially all assets.

Survival. Sections 3, 6, 7, 8, 9, 10, and 11 survive termination of these Terms.

Contact. For questions about these Terms, contact us at legal@pane.tech or by mail at Pane Technologies, Inc., 5730 MacArthur Blvd NW, Washington, DC 20016.